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GENERAL INQUIRIES

For topic suggestions, editorial feedback, subscription questions, and anything else that does not belong to a specific category below:

  • Email: hello@theheadroomhq.com
  • Response time: Within 2-3 business days.

HQ VAULT OR STORE PRODUCTS

For HQ Vault access issues, Gumroad template problems, refund requests, and any purchase-related issues:

  • Email: support@theheadroomhq.com
  • Response time: Within 1-2 business days. If your Vault access is not working, share your Payhip email address and your purchase date in your email message.

PRACTITIONER INTERVIEWS

Headroom HQ publishes practitioner interviews from operations leaders at mid-market companies in every edition, beginning from 2027. If you are an operations leader at a company between $10M to $200M and want to participate, or if you have been approached for an interview and have follow-up questions:

  • Email: interviews@theheadroomhq.com
  • What to include in your message: Your role, your company's approximate revenue range and industry, and the specific operational challenge or framework area you would most want to discuss.
  • Response time: Within 1 - 2 business days.

AFFILIATE PROGRAM

To apply to the Headroom HQ affiliate program (for all premium store products), or if you are an existing affiliate with a question about your tracking link or commission:

  • Email: affiliates@theheadroomhq.com
  • Response time: Within 1-2 business days.

Note: The affiliate program is open to consultants, coaches, newsletter writers, and LinkedIn creators whose audiences include operations and procurement professionals at mid-market companies. The affiliate program launch is in progress currently, but we are open for applications.

SPONSORSHIP AND PARTNERSHIPS

For sponsorship inquiries, content partnership proposals, and corporate licensing of Headroom HQ research:

  • Email: sponsors@theheadroomhq.com
  • Response time: Within 1-2 business days

Note: Headroom HQ does not accept unsolicited product reviews, sponsored posts disguised as editorial content, or affiliate arrangements not disclosed to our readers. All commercial relationships are disclosed publicly.

PRIVACY AND DATA REQUESTS

For GDPR data subject access requests, CCPA opt-out requests, or any other privacy or data protection inquiry:

  • Email: privacy@theheadroomhq.com
  • Response time: Within 30 days as required by applicable data protection law. For urgent data deletion requests, include "URGENT DATA REQUEST" in your subject line.

WHAT HEADROOM HQ DO NOT RESPOND TO

To keep response quality high across genuine inquiries, Headroom HQ currently does not respond to:

  • Unsolicited vendor or software pitches
  • Cold outreach from PR agencies on behalf of clients
  • Link exchange or guest post requests
  • Requests to promote products or services not relevant to mid-market operations

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