Courses

All Courses

Building an SOP library your team actually uses | $39

The documentation exists, and the team still does things their own way. This course addresses that failure mode directly, covering the structural changes that convert a compliance SOP library into the operational tool people voluntarily reach for when a new situation arrives.

The Fractional COO Hiring Dilemma | $39

Hiring a fractional senior operations resource to solve a problem that requires sustained management presence is a budget-efficient way to produce an expensive outcome.

Apply the five-question engagement assessment before committing to either option, so the decision is based on what the function genuinely needs right now rather than what is available or what fits the budget.

From IC to Manager - The Complete Promotion Guide | $39

The gap between being excellent at your current role and being prepared for a management role is real, specific, and rarely acknowledged before the promotion happens.

Build the systems-thinking skills, accountability discipline, and cross-functional contribution behaviour that management requires before the first month in the role makes the gap visible to everyone, including you.

Building a Defensible Pay Structure | $39

When every compensation decision in the function is a separate negotiation that nobody can explain or consistently compare, the compensation system is a liability rather than a management tool.

Build the band structure, grading criteria, and market-anchoring methodology that make every pay-related conversation consistent.

Letting Go - A Founder's Guide to Operational Delegation | $39

When operational commitments are made in casual conversations without your knowledge, the problem is not intent. It is the absence of a documented operating agreement that makes the boundary explicit before the next exception tests it.

Use the four-conversation sequence and operating agreement template to move the transition from an ongoing negotiation into a designed process with a documented outcome.

Running a Post-mortem your team won't dread | $39

When an operational failure produces a well-written account of what went wrong rather than a structural change that prevents it from happening again, the postmortem has done the wrong job.

Use the forty-five-minute system and CARE action item framework to end every failure analysis with a named owner, a deadline, and a measurable outcome, rather than a document filed under "lessons learned."