OFA-03 : Knight Capital
A documented operational failure at Knight Capital, analyzed for the lessons it holds for mid-market operations leaders.
Issue 03 : The 50-Employee Inflection
An operational case study from Anchor Growth Partners, exploring the decisions, constraints, and outcomes behind the issue.
Issue 02 : The Peer-to-Manager Transition Protocol
An operational case study from Clearfield Associates, exploring the decisions, constraints, and outcomes behind the issue.
IA-05 : The 25-Employee Inflection Point
Every company hits the 25-employee inflection point. Most companies feel it before they can name it. Here's the specific structural failure that happens between 20 and 35 employees and the four systems that prevent it.
IA-03 : Operations KPIs for Mid-Market Companies
Most operations dashboards have too many metrics, and none of them answer the questions leadership actually needs. Here's the framework to optimize for the eight metrics that matter to $20M–$100M companies.
100-Day Plan
This page explains 100-Day Plan and its relevance to business operations.
Zone 3 Decision
This page explains Zone 3 Decision and its relevance to business operations.