New-Hire Test

The quality standard for any process document–Could a competent new hire, with no prior knowledge...

New-Hire Test

The quality standard for any process document–Could a competent new hire, with no prior knowledge of your company, follow this document independently and produce the correct output on their first attempt? 

If the answer is no, the document is written for the author, not for the user, and fails the fundamental purpose of operational documentation.