Operations Team of Five

Headroom HQ’s recommended team structure for an operations function at the $30M–$75M company stage, comprising five roles: 

• Operations lead (COO or VP Operations) 
• Data and analytics specialist
• Process and systems manager
• Vendor and procurement lead
• People operations coordinator.

The team of five provides sufficient operational coverage to manage a mid-market function without the redundancy overhead of larger teams or the key-person risk of smaller ones. 

The specific role titles will vary by company. The functional accountability areas they represent remains consistent across the revenue stage.