ERP (Enterprise Resource Planning)

A comprehensive business management software system that integrates core operational functions such as accounting, inventory, procurement, manufacturing, HR, and customer management into a single platform with a shared database. 

The ERP decision is the most consequential technology investment a mid-market company makes because ERP implementations are disruptive, expensive, and very difficult to reverse.

The decision to implement an ERP should be triggered by specific operational pain, not by company size or investor expectation.